Most of our venues enable us to run our program in ‘all weather’ (with the exception of severe weather conditions as noted below). Unless participants receive a cancellation notice, please be advised that the program will still be running as per normal even in wet weather.
Participants may at times get a little wet and/or dirty participating in the program. Therefore please ensure all attendees are appropriately dressed and prepared for the session. E.g. Old clothing, enclosed shoes and socks, hats, sunscreen and wet weather jackets if required.
SEVERE WEATHER CANCELLATION
Severe weather (which may include but not be limited to thunderstorms, flash flooding or damaging winds) compromises the safety of all participants.
If severe weather is forecast the facilitators will notify all participants before the event start time. For this reason it is important that all contact details are kept up to date.
If a session is cancelled due to weather, the Living Classroom Program will endeavour to organise an alternative date for the event or participants will receive a credit for that session.
If a session is cut short or cancelled half way through due to a severe weather event or unsafe conditions, we are unfortunately unable to refund the days fees.
Workshops/School Holiday Program
Payment must be payed in full before the program start date either by invoice, Eventbrite ticket or direct deposit (whichever is available and advertised on each individual event).
Homeschool Term Invoice
Registration fee is the cost of 1 session and will be deducted from the term invoice. We require students to register for the homeschool program prior to the start of the term. (registration fee is non-refundable)
The remainder of the term invoice must be payed IN FULL by the second week of term by either direct deposit, cash payment or by prior arrangement.
Our payment policy is structured to give the Living Classroom Project time to organise resources, cancel/rearrange programs, staff, venue hire etc if we don’t meet minimum requirements for that particular program.
If payments are not made by the required time, the attendee will be unable to participate in the remainder of the program.
If you are having trouble meeting payments for the program please contact the organisers on email@example.com to discuss your situation prior to booking in or as soon as an issue arises.
ABSENSE/ SICK POLICY
Because fees, costs, resources and staffing are based on the number of attendees/students per program, the Living Classroom Project unfortunately cannot offer ‘make-up’ days or refunds if an attendee is absent due to illness.
The Living Classroom Project offers its programs based on a certain minimum number of
participants. This is to cover the cost of resources, staff and administration fees. Final participant numbers must be confirmed a minimum of one week prior to the start of the program to ensure adequate staffing and resources are organised.
When a participant pulls out at the last minute, we then have to try and fill this space or cover the costs of these places that aren’t filled ourselves, this means we may have to cancel a booked facilitator or be unable to continue to offer the programs.
Workshops/School Holiday Program
A full refund of booked tickets is only offered 1 week prior to the event start date.
Due to minimum number requirements it is not possible to offer refunds for these events if cancellation occurs within 1 week of the event start date.
If you do need to cancel your ticket after the refund cut-off date, you ticket may be transferred to another person or the Living Classroom Program may offer you a credit towards another of our offered programs, where available at the time.
Registration fee is non-refundable.
Once the term has commenced, cancellation up to week 2 of the term means you will be required to pay 25% of the term fees due.
We understand that at times life happens and you may need to cancel your participation in the terms program. You may transfer your registration to another student if you are unable to continue with the program (at facilitators approval).
Unfortunately we cannot offer full refunds once the term has commenced (past week 2 of term) due to facilitator and program costs incurred. You may be eligible for 50% refund of remaining term fees with 2 weeks written notice to firstname.lastname@example.org
We endeavour to make our programs available to all families so please contact the Living Classroom Project on email@example.com if your situation changes during the term.
If a program is cancelled to due minimum numbers not being met you will be entitled to either a full refund or the choice of another program.